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Steve Jobs Insult Response - Highest Quality

A clean-audio clip from Apple's 1997 WWDC where Steve Jobs answers a hostile question from a developer about OpenDoc. He argues you must start with the customer experience and work backwards to the technology.

Why HN readers recommended it

Quoted constantly as the canonical statement of product-first thinking over technology-first thinking, and as a model of handling a heckler.

This is a summary from the source dataset, not an endorsement by Hacker News or the video creator.

Video & recommendation details

Creator / channel
Jonathan Field
Topic
product design philosophy
Format
talk
Level
general
HN recommenders in dataset
3
HN mentions in dataset
20
Recommendation years in dataset
2020–2026

These counts and years describe the included Hacker News records; they are not YouTube views or the video’s publication date.

From the original HN conversations

Excerpts from the recorded comments. Follow each source for the full comment and surrounding discussion.

  • For those interested, AllAboutSteveJobs.com keeps a pretty good repository of Jobs moments. My personal favorite is his 1997 WWDC talk [1]. In one talk he demonstrates what it is to be a great leader organizationally, publicly, and as a product visionary. He also opens himself …

    jkcorrea on Hacker News · 2020-09
    In New Steve Jobs recordings from the '80s released
  • [VIDEO] The libre/open app issue has been brought up by Apple nay-sayers for time immemorial; Steve Job's response is brilliant here, frankly quite timeless and ultimately (in my view) apropos. "You've gotta start from the customer experience and work backwards to the technology."

    DieBruderBauer on Hacker News · 2022-11
    In Oceanic+ on the Apple Watch Ultra and the perils of subscription based software
  • Most of the people who worked directly under Steve Jobs knows he is an Asshole. At the same time they all loves him. You may want to watch [1] Steve Jobs Insult Response. And you can imagine most people are the guy asking that question. …

    ksec on Hacker News · 2024-01
    In Mourning Google

Summaries, classifications and recommendation records are from the HackerTube source dataset. Read about this library and its limitations.